Services


Man on crutches using power door operator         Two seniors walking in park         Woman using scooter in residential courtyard


SPH provides services related to all aspects of achieving compliance with AODA legislation and the five accessibility standards that are currently in place.

SPH will provide services independently to our Clients or in collaboration with a larger team - depending on the needs of the Client and scope of the project.

To meet the needs and budgets of all potential Clients, our services are available:

  • On a fixed fee per project basis;
  • On an open-ended consulting basis - as an extension of your staff, or
  • On a limited consulting basis.

Accessibility for Ontarians with Disabilities Act (AODA, 2005)


In 2005, the Government of Ontario passed the Accessibility for Ontarians with Disabilities Act, also known as the AODA. Its goal is to make Ontario accessible by 2025 by creating and enforcing accessibility standards that address key areas of daily living.


There are five accessibility Standards under the AODA: (follow the links provided for detailed information)


    1. Customer Service
    3. Employment
    4. Transportation

 

The Accessibility Standard for Customer Service (Ontario Regulation 429/07) was the first AODA standard to be legislated.

The Integrated Accessibility Standards Regulation (IASR) (Ontario Regulation 191/11) was legislated next and integrated the remaining four (4) Accessibility Standards into one.


Detailed information on the AODA legislation and standards is provided on the Government of Ontario e-Laws website.

Visit the Certified for Access website to participate in a consultation process related to developing a "made-in-Ontario business certification model that would be delivered outside of government."

Deloitte's Certified for Access logo


The following graphic summarizes the relationship of accessibility standards under the AODA legislation:

Graphic showing the relationship of accessibility standards under AODA legislation

 


Removing barriers is a challenging task for any organization and there are typically never any ‘generic’ solutions - each planning, design and development context is unique. SPH can bring experience to the table to assist in this process, whether in-house or through our network of reputable associates.

Our extensive experience is important now that many organizations have developed their first Accessibility Plans and have conducted Customer Service Training, while continuing the process of formal barrier identification and developing suitable strategies for barrier removal and prevention over the long term.

SPH will work with Clients to design appropriate next steps to address AODA compliance and accessibility planning issues / requirements in the most cost effective ways. Tapping into experience, lessons learned and implementing best practices that have been used locally, nationally and internationally is the new challenge for organizations responsible for developing, reviewing and monitoring annual  AODA Accessibility Plans.


Core Services

 

Core services provided by the SPH team are now highlighted to demonstrate our firm's leadership in inclusive design:

 


Read About Accessible Design Compliance

Review of architectural drawings to determine the level of accessibility compliance....

Read About AODA Compliance / Accessibility Planning

A sample of accessibility planning services that we can provide...

Read About Expert Witness

Contact SPH to provide Expert Witness services to support the implementation of accessibility requirements for AODA compliance...

Read About Facility Accessibility Audits

A Facility Accessibility Audit is an examination of a building's interior and exterior environments...

Read About Aging in Place and Visitability

SPH can advise homeowners on work related to planning, designing...

Read About Special Projects, Studies and Consultation

SPH offers services for a variety of specialized projects....